DeVpn DeVpn
Store Earn Dashboard

Support Center

We're here to help. Find answers to common questions or reach out to our team directly.

Frequently Asked Questions

How do I connect to the VPN?

Open the app, select a server from the list, and tap the power button. The app will establish a secure WireGuard tunnel to the exit node. A green power button means you're connected.

What happens if my connection drops?

DeVpn includes smart failover. If your current exit goes down, the app automatically reconnects or switches to the best available server. Your internet is restored either way — you'll never be left without connectivity.

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions on your iPhone, find DeVpn, and tap Cancel Subscription. Your access continues until the end of the current billing period.

Is my data logged?

No. DeVpn is decentralized by design — your traffic routes through independent provider nodes, not corporate servers. There is no central point of data collection. We cannot log what we do not control.

How do I earn DVPN token rewards?

Become a provider by running a DeVpn exit node on your computer or server. You'll earn DVPN tokens (on Solana) based on your bandwidth contribution and uptime. Visit devpn.org/earn to get started.

Which protocols does DeVpn use?

DeVpn uses WireGuard, a modern VPN protocol known for its speed, simplicity, and strong encryption. It's faster and more secure than older protocols like OpenVPN and IPSec.

How many devices can I use?

The Weekly plan supports up to 3 devices. Monthly and Annual plans support up to 5 devices simultaneously.

How do I connect my wallet on mobile?

To stake DVPN or connect your wallet on mobile, open the Phantom app and use its built-in browser to navigate to devpn.org/staking. The wallet connect will work automatically inside Phantom's browser. Connecting directly from Chrome or Safari on mobile is not supported — this is standard for all Solana dApps. Download Phantom at phantom.app if you don't have it.

Contact Us

Can't find what you're looking for? Our support team is ready to help.


Email Support

Email: support@devpn.org
Response time: Within 24 hours

Useful Links